Reference

Terms That Cover Your scx998 Account

These terms set out what you agree to when you open and use your scx998 account — covering everything from how your wallet deposits are handled to how we manage account access.

Account eligibility rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
scx998 Terms That Cover Your scx998 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries about policy, wallet verification steps, and account status. Reach out through the channels below and include your registered account details so we can respond accurately.

Live Chat Open the chat window inside your account dashboard to ask about specific term clauses, wallet conditions, or account restrictions. Responses cover policy queries directly.
Email Support Send a detailed message to our support address for written clarification on terms, withdrawal conditions, or account suspension notices. We reply with a traceable written record.
Help Centre The Help Centre covers common terms questions — from how wallet matching works for OVO and GoPay to what triggers an account review under our policy.
HOW WE HANDLE THIS

Explore How We Apply These Terms

Our terms aren't just legal text — they describe the actual steps we follow when something on your account needs attention. From how wallet data is stored to how you can request a change to your registered details, each clause reflects a real operational process.

Wallet Data Handling

Your DANA, OVO, or GoPay details are stored against your account for withdrawal matching only. We do not share wallet identifiers with third parties outside of payment processing.

Account Security Steps

We use OTP verification at login and when account details are changed. If you suspect unauthorised access, contact support immediately to trigger an account review and secure your wallet.

Data Retention Policy

Account records are retained for the period required under our operating obligations. You may request a summary of the data we hold by contacting support with your registered account information.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account — such as a wallet mismatch flag or a transaction hold — raise it via Live Chat or email for a documented review.

Questions We Get About These Terms

These are the questions we see most from accounts in Indonesia — covering eligibility, wallet rules, account restrictions, and how to act if something goes wrong.

Yes. All wallet transactions — including DANA, OVO, and GoPay — fall under these terms. Wallet details must match the name on your registered account for withdrawals to process.

Breaches such as running multiple accounts or misusing promotional rounds can result in a temporary hold or permanent account closure, depending on the severity assessed during review.

No. Withdrawals must go to a wallet registered in your own name on your account. Third-party wallet withdrawals are not permitted under our terms and will trigger a review.

We post updates on the terms page directly. Continuing to use your account after an update is posted means you accept the revised version — so check back when notified.

Access depends on local law and is available only where permitted in your eligible region. We recommend checking whether access is lawful in your specific area before using the platform.

Contact support via Live Chat or email with your registered account details. We'll provide a summary of the data retained against your account within a reasonable response window.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.