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Understand How We Operate on scx998

These legal terms set out how scx998 runs its platform, what we expect from your account use, and what you can expect from us in return. Access to this platform depends on local law and is available only in eligible regions where permitted.

Account terms apply at registrationDANA, OVO, GoPay wallet policies coveredAvailability subject to local lawUser rights clearly statedContact path for legal queries
scx998 Understand How We Operate on scx998
HOW WE HANDLE YOUR DATA

See How scx998 Protects Your Account and Data

Account security and data handling are not afterthoughts here. We apply encryption across login, wallet linking and transaction records. Your DANA, OVO or GoPay connection details are not stored in plain form — only tokenised references used to process your transactions are retained. You have the right to request a copy of the data we hold on your account, and you can ask us to correct inaccurate records at any time through the support channels above.

Data Retention

We keep account and transaction records for as long as your account is active and for the minimum period required after closure under applicable rules.

Cookie Policy

We use cookies to maintain your login session and remember your wallet preferences. You can manage cookie settings through your browser without losing account access.

Account Security

Login is protected by OTP verification tied to your registered mobile number. Any change to wallet details — DANA, OVO, GoPay — triggers a re-verification step.

Requesting Changes

To correct personal data or request account closure, contact support via live chat or email with your account ID and the specific change you are requesting.

LEGAL CONTACT PATHS

Reach Us for Any Legal or Policy Query

If something in our terms is unclear, or you want to raise a concern about how your account or wallet data has been handled, our support team is the direct route. We handle policy queries separately from general account issues so your question reaches the right person without delay. Raise your concern through live chat, email or your account message inbox.

Live Chat Open the chat window from your account dashboard. Our team picks up legal and policy questions and routes them to the correct team without delay.
Email Support Send your legal query to our support address listed in your account settings. Include your registered email and a brief description of the policy area.
Account Inbox Log in and use the in-platform message centre to submit a formal policy concern. Responses are threaded to your account so nothing gets lost.

Common Legal and Policy Questions

These are the questions we get most often about how our terms work, what your rights are and how we handle account and payment data. If your question is not here, raise it directly through live chat or the account inbox.

Yes, but access and enforceability depend on local law in your region. Where local law restricts access to this type of platform, those restrictions apply regardless of these terms.

We store a tokenised reference to your wallet, not the full wallet credentials. This token is used only to process your transactions and is linked exclusively to your registered account.

Yes. Contact support via live chat or email with your account ID and request a data copy. We will confirm receipt and respond through your account inbox within a reasonable period.

We notify your registered account before material changes take effect. Continuing to use your account after the notification date counts as acceptance of the updated terms.

We retain records for the minimum period required after closure under applicable rules. After that period, personal data is deleted or anonymised in line with our retention policy.

Raise it directly through live chat or the in-platform message centre, noting your account ID and the specific concern. Legal and data queries are routed to a dedicated team.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.